Privacy Policy
Last updated: 03 September 2026
Define Digital Institute ("DDI", "we", "us", "our") operates the website https://definedigital.in ("the Website"). This Privacy Policy explains what personal information we collect from visitors and students, why we collect it, how it is used and protected, and the choices and rights you have over it. By using the Website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Define Digital Institute is a digital marketing training institute based at Sanghvi Square, MG Road, Ghatkopar West, Mumbai, Maharashtra 400086, India. The technical development and day-to-day management of this Website is handled by Define Solutions Pvt. Ltd., our technology partner, on behalf of Define Digital Institute.
2. Information We Collect
We collect information in the following ways:
a) Information you give us directly
When you fill in an enquiry form, the "Book a Demo" pop-up, the Contact Us form, or a course/career application on the Website, we collect details such as your full name, phone number, email address, city, and any message or additional information you choose to share. We use this only to respond to your enquiry, share course details, and follow up about admissions.
b) Information collected automatically
Like most websites, we automatically log certain technical information when you visit — your IP address, browser type, device type, pages viewed, referring page, and time spent on the site. This is standard analytics data used to understand how visitors use the Website and to improve it; it is not used to personally identify you on its own.
3. Cookies and Tracking Technologies
The Website uses cookies and similar technologies from the following third-party services to measure traffic and advertising performance:
- Google Analytics / Google Tag (gtag.js) — helps us understand overall visitor traffic and behaviour on the Website.
- Meta Pixel (Facebook/Instagram) — helps us measure the effectiveness of our Meta/Instagram advertising and show relevant ads to people who have visited the Website.
These third parties may set their own cookies on your device in line with their own privacy policies. You can control or disable cookies at any time through your browser settings; doing so may affect some functionality of the Website but will not prevent you from viewing its content.
4. How We Use Your Information
- To respond to enquiries and phone/WhatsApp you back about our courses;
- To process admissions and manage your enrolment if you join a course;
- To send you relevant course, batch, or offer information by phone, email, or WhatsApp;
- To improve the Website, our courses, and our marketing based on aggregate usage trends;
- To comply with applicable legal and regulatory requirements.
We do not sell your personal information to third parties. We do not use your data for any purpose beyond what is described in this policy without asking you first.
5. Who We Share Your Data With
We share limited personal data with trusted service providers who help us run the Website and our admissions process — for example, our technology partner Define Solutions Pvt. Ltd. (Website hosting and maintenance), our customer-relationship-management software, WhatsApp/communication tools used to follow up with enquiries, and analytics/advertising platforms (Google, Meta) as described above. These providers only access the data needed to perform their service for us and are not permitted to use it for their own purposes.
We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Define Digital Institute, our students, or the public.
6. Data Retention
We retain enquiry and student information for as long as reasonably necessary to respond to your enquiry, manage your enrolment, maintain academic/certification records, and meet our legal and accounting obligations. You may ask us to delete your data at any time as described in Section 7 below, subject to any record-keeping we are legally required to maintain.
7. Your Rights
You can ask us, at any time, to:
- Tell you what personal information we hold about you;
- Correct any information that is inaccurate or incomplete;
- Delete your personal information, where we are not legally required to keep it;
- Stop contacting you with marketing/promotional messages.
To exercise any of these rights, write to us at info@definedigital.in or call +91 93215 57008. We will respond within a reasonable time.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party / Embedded Content
Some pages on the Website may embed content from other websites (for example, YouTube videos or social media posts). Such embedded content behaves as if you visited that third-party website directly, and that third party's own privacy policy governs any data it collects.
10. Children's Privacy
Our courses and Website are intended for individuals who are at least 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
- Email: info@definedigital.in
- Phone: +91 93215 57008
- Address: Sanghvi Square, MG Road, Ghatkopar West, Mumbai, Maharashtra 400086, India